Contact Team Goat
We’re hééére to help!
If you can’t find your answer below, please reach out to us through e-mail.
Customer service:
ask@goatorganicapparel.com
General questions:
hello@goatorganicapparel.com
We will always do our best to answer you within 12 hours.
Service Questions
Return & Exchange
Do you wish to exchange or return something? No problem at all.
You can simply add a piece of paper with your return package and write on it what you want to change or return.
Return address:
Goat Organic Apparel
Dorpsstraat 10
1842 GV Oterleek
The Netherlands
Do you have a special request? Feel free to email us at: ask@goatorganicapparel.com.
* You can return it to us for a refund or an exchange within 30 days from the date you bought it.
* Items must be in a re-sellable condition. Without the added tag we cannot take back any items.
* Costs for returning items are for your own account.
Payment options
We offer the following payment options:
Creditcard
Paypal
Ideal (Dutch only)
Mister Cash (Belgium only)
Bank transfer
To: Goat Organic Apparel
IBAN: NL50TRIO0338498389
BIC: TRIONL2U
* Please mention order number.
* Your order will be sent as soon as the payment went through.
Cost & Delivery
NL | €5,50 | 2 to 3 days
BE/DE | €7,50 | 3 to 4 days
Rest of Europe | €15 | 3 to 4 days
UK* | €15 | 4 to 5 days
Worldwide | €25 | 6 to 7 days
- Our packages are being sent by PostNL and DHL International.
- If you’re out when your package arrives, the carrier will leave a card telling you where it is. This will give you details on how to pick up your order or rearrange delivery.
- * UK customers will be charged with import duties.